Ivy

Shipping (Ready to Ship):

We offer flat rate and expedited shipping options for both domestic and international ready to ship orders. For international orders, all duties/taxes are the responsibility of the customer to be paid at checkout for your convenience.

Returns (Ready to Ship):

You may return your item within 30 days of order date. We offer store credit as an option for orders received past the date of acceptance for a monetary refund. Store credits never expire and can be used for a future purchase at jennyyoo.com. They are not valid for use on made-to-orders. Please note we charge a $10 return shipping fee on any returns or store credits.
All international orders are FINAL SALE and cannot be returned for a refund or store credit. Please note our made-to-order items are non-returnable.
For additional details on our shipping and returns policy click here.

Ordering from Jenny Yoo has never been easier! Choose from our curated selection of styles ready to ship to you immediately or visit one of our authorized retailers to have a dress made-to-order. Made-to-order items are produced to order and will be shipped within 12-16 weeks. Please reach out to your local retailer for information on expected delivery dates or rush requests for faster deliveries.
View our comprehensive FAQ guide to learn more about your ordering options.

We'd love to hear from you!