A note from Jenny Yoo on COVID-19 + Save 20% Off your made-to-order Dress!

Online Returns

If for any reason you are not satisfied with your online purchase, you may return your item within 30 days of order date. We must receive your return within 30 days of order date for it to be accepted.

An update to our online return policy: As we understand plans are changing and ever evolving, we also understand that there may be uncertainty around the wear date of your dress! To help alleviate any unnecessary stress, we've temporarily extended our online return policy to 50 days from order date on orders placed on March 23rd and later, until further notice. We must receive your return within 50 days of order date for it to be accepted.

Returns will only be accepted in original, unused, and unwashed condition with all hang tags, return tags, and packaging still attached. Please note that we charge a $10 shipping fee for all returns, and any Fedex pickup service will incur an additional $5 fee. Please note we do not refund original shipping cost.

All made-to-order, final sale, and swatch items are non-returnable, non-refundable, and non-exchangeable.  Online merchandise cannot be returned to our stores. If your item does not meet the above criteria, or is received in a damaged condition, we will need to ship it back to you and you will not be issued a refund.

Click Here to Start a Return Online.

Credits are processed upon confirmation and inspection of the return, usually within 5-7 business days. You will receive an e-mail notification confirming your return has been processed.

Please reach out to [email protected] for additional assistance!